FAQs

Yes, we provide service for custom wax statue,no matter the person is famous or common people,or historicals,as long as we have images for reference.
But pictures more clear, the scupture can be more realistic.

A6: It is not common that you receive one broken products,butto be honest,it may happen because of some accidents during transportation.The goods may be broken because of violent collision caused by ship, truck or careless handling. Please take several photos of the packing before you open it. If the packing is okay, but goods is broken, it is our responsibility.On the contrary, if the packing and the goods are both broken, it is the logistic company's responsibility.

A5:Because all figures need make up on face and hands,there will be some fade issues after a long time,regular maintenance will be necessary for figures every 6 months.we provide a year free maintenance, after that we provide free labor,but the ticket fare and lodging fee of the trip will charge back. We will teach our customers do routine attention for figures to make sure the statues perfect every day.

A4:Consider the volume is huge, sea shipment will be better, so if you want to have an order, you had better send us your order information early. Sure,the air shipment or express is operational.

A3:Usually, it will be ready for delivery in 4 months if the wax figure is new that we do not have mould, but one month for our existing wax figure. For samples, because all figures are 1:1life size, the volume is very big and transportation cost will be huge, so we would like our clients visit our factory to see samples.

A2:We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us.

A1:The answer is yes,we are trying to get more celebrities authorization,but most of celebrities statues still need to be made from pictures yet, and for old people we can only make their statues from pictures.