ZHONGSHAN GRAND ORIENT WAX ART CO., LTD
Wax Museum Entrance
One stop solution service for wax museum, from concept design, construction to operation.
Payment refund or we provide you related parts for free in case of any bad quality issues.
The owner of 7 Wei Mu Kai La wax museums in China and opening more.
Strong designer & artist team with more than 22 years experience.
Platinum Silicone,highest grade for food products.
Highest grade for food products.
Make up vivid and long-lasting
Make the sculpture look more classy
Customized resin eyeball more subtle
We have got more than 100 Chinese celebrities permissions to create and display their life-size wax figures in our WeiMuKaiLa Wax Museums for free, hope this information can help you get more confidence on our wax figures and wax museum projects.
Q1: Do you guys make statues from pictures?
A1: The answer is yes, we are trying to get more celebrities' authorization, but most celebrities statues still need to be made from pictures yet.
And for old people we can only make their statues from pictures.
Q2: When can I get the price?
A2: We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us.
Q3: How long can I expect to get the sample/products?
A3: Usually, it will be ready for delivery in 4 months if the wax figure is new that we do not have mold, but one month for our existing wax figure.
For samples, because all figures are 1:1life size, the volume is very big, and transportation cost will be huge, so we would like our clients visit our factory to see samples.
Q4: What kind of shipping you use?
A4: Consider the volume is huge, sea shipment will be better, so if you want to have an order, you had better send us your order information early.
Sure, the air shipment or express is operational.
Q5: What is your warranty?
A5: Because all figures need makeup on face and hands, there will be some fade issues after a long time, regular maintenance will be necessary for figures every 6 months.
We provide a year free maintenance, after that we provide free labor, but the ticket fare and lodging fee of the trip will charge back.
We will teach our customers do routine attention for figures to make sure the statues perfect every day.
Q6: If my goods is broken when I get it, what should I do?
A6: It is not common that you receive one broken products, but to be honest, it may happen because of some accidents during transportation.
The goods may be broken because of violent collision caused by ship, truck or careless handling. Please take several photos of the packing before you open it.
If the packing is okay, but goods is broken, it's our responsibility. On the contrary, if the packing and the goods are both broken, it's the logistic company's responsibility.
We promise: no matter whose responsibility it is, as long as the goods is broken, we will try our best to send you a new one in the shortest time freely.
Q7: What is payment/shipment terms do you have?
A7: EXW, FOB shipment term is ok; TT and L/C payment term is ok.
Q8: What should buyers do?
A8: Prepare the pictures, videos or ideas for the wax figures you want.
1. Photos taken from different angles. (The front, right and left side, back and top)
2. Photos show the body shape and cloth style.
3. Photos show the face. The more photos clear, the better we can make.
4. Photos or ideas about the action you want.
5. It would be better if you can tell us the following data (stature, measurements of the breast, waist and hip).
Q9: What is the suitable storage environment of wax figures?
A9: 1. Make sure that the external environment does not corrode the wax works
2. Ensure good ventilation in the wax art exhibition hall
3. Make sure that the wax works are not corroded by the external environment
Q10: The ways of daily maintenance
A10: 1. When cleaning the wax figure, the exposed and non-exposed parts must be separated.
Generally speaking, the non-exposed part, including hair, clothing, props, etc., must be cleaned first, and then the exposed part.
2. For the cleaning of the non-exposed parts, the steps should be vacuuming, grooming, and then ironing the clothes.
For cleaning the exposed parts, you should be more careful, and the steps should be to wipe the face and hands with a wool brush.
Wipe gently with a slightly damp towel, touch up makeup, and clean it thoroughly once a month.
3. To ensure that the external chemical environment does not erode the wax figures.
We recommend using anti-corrosion and anti-mildew chemicals in the exhibition hall, which can guarantee good air quality for the wax figure and the exhibition hall.